Frequently Asked Questions
CCTV FAQ’s
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The number of CCTV cameras you should have on your house depends on several factors such as the size of your property, layout, and specific security needs.
It's recommended to have cameras strategically placed to cover key entry points, vulnerable areas, and any blind spots. We can work with you to assess your property and provide personalised recommendations based on your requirements.
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When choosing the locations for security cameras on your home, consider the following factors:
Entry Points: Place cameras to cover all main entry points such as doors, windows, and garage entrances. This helps capture any potential intruders attempting to enter your property.
Vulnerable Areas: Identify vulnerable areas such as blind spots, dark corners, or secluded areas where intruders might hide or gain access to your property.
Perimeter Coverage: Ensure cameras cover the perimeter of your property to detect any suspicious activity happening near the boundaries. This can help in early detection and deterrence.
High-Value Areas: If you have specific areas of high value, such as a safe, expensive equipment, or valuable assets, consider installing cameras to monitor and protect those areas specifically.
Line of Sight: Ensure cameras have an unobstructed line of sight to capture clear footage. Avoid placing them behind objects or in areas with heavy foliage that may block the camera's view.
Height and Angle: Position cameras at an optimal height and angle to capture faces and details of individuals. Generally, a height of 9-10 feet is recommended for facial recognition and to prevent easy tampering.
Privacy Considerations: Be mindful of privacy concerns and avoid pointing cameras directly into neighboring properties or public spaces.
Lighting Conditions: Take into account lighting conditions during both day and night. Adjust camera placement and consider cameras with night vision capabilities for areas with limited lighting.
Wiring and Connectivity: Ensure cameras can be connected to the necessary power supply and network infrastructure. Plan the routing of cables and consider wireless options if feasible.
Consult with Professionals: If unsure about optimal camera placement, we will work with you to assess your property and provide expert recommendations based on your specific needs.
Remember to adhere to local laws and regulations regarding the use and placement of security cameras in your area.
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Yes, many CCTV cameras are equipped with night vision capabilities. These cameras use infrared (IR) technology to capture clear images in low-light or complete darkness. Night vision allows CCTV cameras to monitor and record activities even during nighttime hours when visibility is limited. When considering CCTV cameras, it's advisable to check for specific night vision features and capabilities to ensure they meet your requirements.
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The exact amount of recording time will depend on several factors, including the resolution, frame rate, and length of time you want to retain the recordings.
Assuming an average bit rate and compression, here is a rough estimation for 6-megapixel cameras.
With an average bit rate of 2 Mbps per camera:
Approximately 28 days of continuous recording for all 4 cameras at 24/7 recording.
Again, it's important to note that these numbers are approximate and can vary based on specific camera settings, recording configurations, and activity levels in the monitored area.
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The time required for a security camera company to install four security cameras can vary based on several factors, including the complexity of the installation, the type of cameras being installed, the wiring requirements, and the overall setup process. Typically, the installation process for four cameras can take several hours to a full day.
During the installation, we need to mount the cameras, run cables, configure the recording system or network connections, and ensure proper positioning and alignment of the cameras for optimal coverage. We also need to perform testing and make adjustments to ensure the cameras are functioning correctly.
The specific timeline will depend on any additional services or customisations requested, and the specific circumstances of your property. We can provide you with an estimate but we generally say allow 4-8 hours for your install.
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Yes, our CCTV camera systems have the capability to send notifications to the user. These notifications are delivered through the app.
When certain events are detected, such as motion detection or intrusion, the CCTV camera system can send an alert or notification to the designated users.
This feature allows you to stay informed about any suspicious activities or events happening in and around your property in real-time, enhancing the security and surveillance capabilities of the system.
Ajax Alarm System FAQ’s
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Ajax alarm systems are designed to minimise false alarms caused by pets. They use advanced motion detection technology that can differentiate between the movement patterns of humans and small animals. The specific pet immunity level may vary depending on the Ajax model and the settings you choose.
Generally, Ajax alarm systems can be adjusted to ignore motion from pets below a certain weight or height threshold. This means that pets like cats or small dogs should not trigger the alarm when they move within the defined parameters.
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Yes, the Ajax alarm system can be monitored back to a central monitoring station or base. Ajax offers professional monitoring services through their certified partners or alarm monitoring companies. These monitoring services ensure that any triggered alarms or security events are immediately detected and responded to by trained professionals.
When an alarm is triggered, the Ajax system can send a signal to the monitoring station, notifying them of the event. The monitoring personnel can then take appropriate actions such as contacting the property owner, dispatching emergency services, or following predefined protocols based on the specific situation.
To enable monitoring services for your Ajax alarm system, you will need to engage a monitoring service provider that supports Ajax integration. They will guide you through the process of setting up the necessary connections and configuring the system for remote monitoring.
It's important to note that the availability of monitoring services and the specific procedures may vary depending on your location and the monitoring company you choose to work with. It's recommended to research and contact local alarm monitoring companies or Ajax-certified partners to discuss the monitoring options available in your area.